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AI Patient Coordinator

Turn every inquiry into a booked appointment

Automated lead follow-up, ticketing system for patient requests, and GDPR-aligned data handling. Turn every inquiry into a booked appointment.

100% GDPR Compliant Full Audit Trails Automated Follow-ups
85%
Target follow-up rate
50%
Potential response time improvement
100%
GDPR-aligned data handling
Features

AI Patient Coordinator Capabilities

Complete patient lifecycle management with intelligent automation

Ticketing System

Full helpdesk for patient requests with priority management, SLA tracking, and assignment routing

Lead Management

Capture leads from all channels, score by intent, and automate follow-up sequences

GDPR Compliance

Automated data subject request handling: export, deletion, anonymization within 30 days

Survey System

Post-treatment satisfaction surveys with NPS tracking and sentiment analysis

Audit Logging

Complete trail of every action for compliance reporting and staff accountability

Consent Management

Track and manage patient consent for treatments, communications, and data processing

Automated Workflows

Patient Journey Automation

From first inquiry to loyal patient - every step handled automatically

New Inquiry

Lead captured from any channel

Qualification

AI scores lead intent

Follow-up

Automated nurture sequence

Booking

Appointment scheduled

Retention

Post-visit engagement

Use Cases

Administration Tasks Handled by AI

New patient inquiry follow-up
Insurance verification requests
Treatment consent collection
Post-procedure check-ins
Complaint resolution tracking
Data subject access requests

GDPR Compliance Built-In

Automated handling of data subject requests including export, deletion, and anonymization. Complete consent management and audit trails for every patient interaction.

30-day request fulfillment
Data export in standard formats
Automatic data retention policies
Integrations

Syncs With Your Practice Management

Full bidirectional sync with your existing systems

Pabau Full bidirectional sync for patients, appointments, and services Active
Cliniko Patient records and appointment synchronization Active
Dentally Practice management integration for dental-dermatology crossover Active
Security & Compliance

Healthcare-Grade Security

Complete audit trails and compliance for healthcare data

HIPAA Ready

Closed LLM architecture designed to keep patient data within your infrastructure

UK GDPR

Data subject request handling with compliance-aligned automation

Audit Ready

Comprehensive audit trails and activity logging for system actions

Ready to Automate Patient Coordination?

Let your AI Patient Coordinator handle lead follow-up and administration while your team focuses on care.

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Free demo - 100% GDPR compliant - Full audit trails