AI Reputation Manager

Build Your 5-Star Reputation

Automated post-visit review requests, unified review inbox, and AI-powered sentiment analysis. Stay ahead of negative feedback and amplify positive experiences.

Book a Demo See Review Analytics

Automated Review Requests Multi-Platform Monitoring AI Response Suggestions

Explore All AI Employees

AI Receptionist AI Marketing Specialist AI Patient Coordinator AI Knowledge Assistant AI Reputation Manager

4.8★

Target Google rating

Potential review increase

< 1hr

Target response to negative reviews

Features

AI Reputation Manager Capabilities

Build and protect your clinic's online reputation automatically

Review Requests

Automated post-visit requests via Email, SMS, or WhatsApp at optimal timing

Review Management

Unified inbox for Google Business Profile, Trustpilot, and custom review sources

Sentiment Analysis

AI detection of negative sentiment with instant alerts to prevent escalation

Response Templates

AI-suggested responses for both positive and negative reviews with personalization

NPS Tracking

Net Promoter Score surveys with trend analysis and benchmarking

Performance Tracking

Monitor review volume, average rating, and response rates over time

How It Works

Automated Review Collection

Turn every happy patient into a 5-star review

Treatment Complete

Patient finishes their appointment

Optimal Timing

AI waits for the perfect moment to ask

Request Sent

Personalized email, SMS, or WhatsApp

Review Posted

Direct link to Google, Trustpilot, etc.

AI-Powered

Real-Time Sentiment Analysis

Catch negative feedback before it becomes a public review. AI analyzes patient communication for warning signs.

Positive

"I'm so happy with my results! The staff was wonderful."

Send review request

Neutral

"The treatment went okay, but the wait was long."

Follow up first

Negative

"I've been trying to reach someone about my concern."

Alert staff immediately

Use Cases

Reputation Management Scenarios

Post-treatment review requests

Responding to Google reviews

Monitoring online reputation

Identifying service issues early

Showcasing positive testimonials

Staff performance recognition

Platforms

Unified Review Management

Monitor and respond to reviews across all major platforms

Google Business Profile

Trustpilot

Facebook Reviews

Yelp

Integrations

Syncs With Your Practice Management

Automatic review requests triggered after appointments

Pabau Full bidirectional sync for patients, appointments, and services Active

Cliniko Patient records and appointment synchronization Active

Dentally Practice management integration for dental-dermatology crossover Active

Security & Compliance

Review Request Compliance

All review requests follow platform guidelines and best practices

HIPAA Ready

Closed LLM architecture designed to keep patient data within your infrastructure

UK GDPR

Data subject request handling with compliance-aligned automation

Audit Ready

Comprehensive audit trails and activity logging for system actions

Ready to Build Your 5-Star Reputation?

Let your AI Reputation Manager collect reviews and protect your online presence automatically.

Free demo - See your current reputation score - Multi-platform monitoring