UNLOCK THE POTENTIAL YOU ALREADY HAVE
Before you spend on more leads,
make more of the ones you have.
Even a dedicated reception team can leave enquiries uncontacted. Hexyl adds a route from follow-up to booking, working around your people and existing software.
01 · UNCONTACTED ENQUIRIES
Your team finishes.
The follow-up continues.
Configure Hexyl to pick up eligible leads still waiting for contact, including after your team’s working hours. It can initiate a voice call or WhatsApp conversation within the contact times you approve.
See the example workflow
- Your connected customer system identifies a lead still awaiting contact.
- Hexyl’s scheduler starts the agreed outreach and retry sequence.
- The conversation answers approved questions and offers suitable availability.
- A saved booking, payment status or handover updates the customer record.
Example: an enquiry left after reception closes“Hello, you asked us about an appointment. Would you like help finding a suitable time?”
Illustrative opening · sent only through an agreed, eligible contact workflow Build my lead follow-up solution02 · OVERDUE RECALLS
The next booking may already
be in your customer records.
Invite pet owners back for their next visit. Set the recall frequency and booking rules; Hexyl’s scheduler can start voice or WhatsApp outreach using eligible records from your connected system.
See the example workflow
- Your team defines who is due, the interval and exclusions.
- Hexyl checks for an existing booking before starting contact.
- The voice or chat conversation helps arrange a suitable appointment.
- The confirmed booking updates the record and stops that recall sequence.
Example: a routine return visit is due“Hello, it’s time to arrange your next visit. Would you like help choosing a day?”
Illustrative recall · timing and wording set by your business Build my recall solutionA sales workflow that goes beyond answering the phone.
Identify → Contact → Book → Collect a deposit → Update your records.
Hexyl Connect, Book and Flow bring conversations, your connected software and Hexyl’s built-in scheduler together. Use these products for approved lead follow-up. Add Pay for WhatsApp deposits. Hexyl Reach campaign tools are coming soon.
You set contact windows, frequency, maximum attempts and handover rules. Configure sequences to stop on booking, reply, opt-out or team takeover. Connections and permitted outbound actions are confirmed before launch; the appropriate person in your business approves recall timing.