Answer pet owners’ calls and messages while your team is busy. Arrange routine appointments, send reminders and pass clinical or urgent enquiries to your team through an agreed process.
Help me chooseA proposal built around your practice. No payment to enquire.
Start with one outcome. These suggested combinations are editable: choose more goals, then add or remove products to suit your budget.
For a busy team missing calls or messages.
Answer common questions and capture the enquiry, with a route back to your team.
Add Book when you want conversations to save appointments.
Custom combination · estimate when prices are available, otherwise a written quote.
Choose this starting pointFor a team arranging appointments by hand.
Connect the conversation to availability, bookings and reminders.
Add Pay if you want to collect deposits through payment links.
Custom combination · estimate when prices are available, otherwise a written quote.
Choose this starting pointFor overdue recalls and appointments that need follow-up.
Connect approved recall schedules to conversations and booking, using eligible customer records.
Add Pay for deposits. Your team sets the recall timing and contact rules.
Custom combination · estimate when prices are available, otherwise a written quote.
Choose this starting pointChoose either goal, or combine it with bookings and recalls. Recommendations count each product once.
Prefer a booking bundle with a published monthly price? Compare bundles and costs.
Try a demonstration diary. Book, change or cancel an appointment and check the result on your phone.
Fictional appointments. Optional test payments. Live availability checked before you share details. The browser demo is a live chat with the assistant and needs no details.
Choose one workflow you can check from enquiry to outcome. Keep your current software where a suitable connection is available.
Appointment type, pet and owner record matching, practice location and urgent-contact instructions.
Animal symptoms and emergencies need the practice’s veterinary team and approved urgent process.
Compare contacted enquiries, completed bookings and attended visits over the same period. The calculator models your assumptions; it does not predict guaranteed income.
Even a dedicated reception team can leave enquiries uncontacted. Hexyl adds a route from follow-up to booking, working around your people and existing software.
Configure Hexyl to pick up eligible leads still waiting for contact, including after your team’s working hours. It can initiate a voice call or WhatsApp conversation within the contact times you approve.
“Hello, you asked us about an appointment. Would you like help finding a suitable time?”
Illustrative opening · sent only through an agreed, eligible contact workflowInvite pet owners back for their next visit. Set the recall frequency and booking rules; Hexyl’s scheduler can start voice or WhatsApp outreach using eligible records from your connected system.
“Hello, it’s time to arrange your next visit. Would you like help choosing a day?”
Illustrative recall · timing and wording set by your businessIdentify → Contact → Book → Collect a deposit → Update your records.
Hexyl Connect, Book and Flow bring conversations, your connected software and Hexyl’s built-in scheduler together. Use these products for approved lead follow-up. Add Pay for WhatsApp deposits. Hexyl Reach campaign tools are coming soon.
You set contact windows, frequency, maximum attempts and handover rules. Configure sequences to stop on booking, reply, opt-out or team takeover. Connections and permitted outbound actions are confirmed before launch; the appropriate person in your business approves recall timing.
Hexyl Flow connects your existing tools through their APIs—the connections software uses to share information and start tasks. Link enquiries, records, bookings and payments around the way your business works.
Start with supported systems and one clear task. We confirm the access and actions needed, so your team can keep using familiar software.
Put an agreed workflow live in as little as 24 hours once API access is available. More complex setups take longer; we confirm your timing before you commit.
Turn a new enquiry into a contact and a follow-up. Connect the outcome back to your system, with a route to your team when an update needs attention.
Delivery times apply to supported systems and agreed workflows, after access is available. Your proposal confirms scope, timing, setup costs and support.
Show us the workflow to fixSend a secure Stripe payment link in the WhatsApp conversation. Make it easier to pay, help reduce no-shows and spend less time chasing deposits.
Set your deposit amount and payment window. Customers know what is needed to secure their slot.
The customer opens the link from WhatsApp and pays on a secure checkout page. Card details are not collected in the chat.
With Hexyl Book and a confirmed diary connection, hold a slot during its payment window and release it if payment lapses.
Deposits at booking are included in the £349/month AI Voice Receptionist bundle. Hexyl Pay and other combinations are quoted separately.
Amount and deadline set by your business.
Open secure payment linkIllustrative link · no payment can be made hereUse the contribution from a completed veterinary consultation: the amount left after the costs of delivering it and payment fees. A deposit is part of the booking payment, not extra revenue.
This compares costs with a scenario you choose. It does not predict how many no-shows Hexyl will prevent.
Payment and cancellation terms remain yours. We’ll agree deposits, expiry rules, refunds and reminder timing before setup. Calculator figures stay on this page.
Narrated product explainers to help you choose your setup. For an interactive example, explore the demos above.
30 secCalls, messages & web chat
Watch the product guide
28 secBookings & appointment reminders
Watch the product guide
28 secCustomer reviews & feedback
Watch the product guideProduct examples explain the workflow. Your demo and written proposal help you check how it will fit your business.
Watch the short product explainers. They illustrate how Hexyl works; they are not customer case studies or evidence of measured results.
Watch product videosCheck voice and WhatsApp demo availability. A live booking demo uses an example diary; contact details deliver the conversation and confirmation.
Check demo availabilityConfirm your software connection, booking rules, payment results and staff handover. Agree what happens if an answer or system update fails.
How we check the fitJudge results using your own records: enquiries contacted, bookings made and visits completed. Calculator scenarios are estimates, not promised returns.
Explore lead follow-up, overdue recalls and staff time for your practice. Enter your own figures; nothing is filled in for you.
Count eligible pet appointments, not unique owners. Exclude visits already booked and duplicates for the same pet and visit.
The estimates are separate and should not be added together. Figures stay in this page and are not submitted with an enquiry. Use the same VAT basis for the figures you enter.
WhatsApp Bookings is £129/month. AI Voice Receptionist is £349/month. Other product combinations are quoted for your practice.
One conversation, with a clear outcome. Your team keeps the context and can step in when needed.
Hexyl Connect answers calls and messages using your approved reception information.
Hexyl Book manages appointment enquiries, reminders and agreed follow-up. Your team sets the rules.
Agree how clinical and urgent enquiries are passed to the veterinary team. The AI does not diagnose or advise on treatment.
Buy one or combine them. Your final setup depends on your practice.
Calls, messages & web chat
Explore productBookings & appointment reminders
Explore productCustomer reviews & feedback
Explore productStart with Hexyl’s own diary. Veterinary practice software connections must be checked before they are included in your proposal.
We’ll agree the setup and timing around your practice.
Choose your products and tell us about your phone number, diary and everyday tasks.
We confirm supported connections, what is included, usage allowances, VAT treatment and any additional costs in writing.
Review your business information, booking rules and handover process. Test the agreed setup before putting it into use.
No. Veterinary advice, diagnosis and treatment decisions remain with your qualified team. Urgent and clinical enquiries follow your agreed escalation process.
We’ll check your software before confirming any connection. Hexyl’s own diary is the starting option; a veterinary integration is not assumed.
Your practice’s approved contact and escalation instructions can be configured during setup. The demo will not provide emergency veterinary advice.
Yes. Reminders and agreed return-visit follow-up can use approved practice information and booking records.
Tell us where the work gets stuck. We’ll shape your Hexyl proposal around it.
Help me choose
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