hexylMake the next step work.
Choose a workflow or an industry. Find the setup checklist, the steps to test and the results to measure with your own figures.
Products & workflows
Start with one task. Each guide explains the core scope and optional additions.
Define which enquiries need attention, agree a useful conversation and measure completed bookings against your normal follow-up process.
Hexyl Book · recall planningBuild an appointment recall process your team can controlUse a clear due-for-return list, agreed contact rules and saved-booking checks to help existing customers arrange their next visit.
Hexyl Pay · booking depositsMake WhatsApp deposits part of a clear booking journeyExplain the payment terms, distinguish a held slot from a confirmed appointment and keep payment status connected to the booking outcome.
Hexyl Flow · software connectionsCheck what a useful software connection needs to doDescribe the everyday task first, then confirm system access, supported actions and how your team handles exceptions before launch.
Hexyl Connect · channel handoverContinue a phone enquiry on WhatsApp without starting againAgree how a caller chooses WhatsApp, how the conversation is matched and what happens when the message cannot be delivered.
Hexyl Book · family appointmentsBook several family members in one conversationPlan separate appointments for each person, handle partial availability and keep booking permissions separate from access to private information.
Hexyl Portal · customer self-serviceGive customers a useful portal alongside your existing softwareChoose the information and actions customers need, agree smart sign-in and test what each person can see and change.
Hexyl Sites · accurate pagesKeep website prices and answers aligned with your businessTurn recurring questions into approved website answers, with an owner, a reliable source and a clear enquiry or booking route.
Hexyl Trust · feedback and reviewsAsk for honest reviews and give feedback a clear ownerTrigger a consistent request after a real customer experience, prevent duplicates and prepare careful public replies.
Hexyl Mind · approved business knowledgeGive Hexyl one approved set of business answersOrganise services, prices and policies so answers can be checked, updated and withheld when the source is missing or unsuitable.
Industry guides
Practical examples built around the appointments, records and decisions in your business.
Match an available slot to an agreed waiting list, confirm the replacement booking and prevent two people being promised the same time.
Dermatology · consultation enquiriesTurn a skin-clinic enquiry into a clearly booked consultationExplain consultation arrangements, route clinical questions to staff and keep deposits aligned with the saved appointment.
Trades · site visits and quotesMove a missed trades enquiry from first contact to an approved quoteCheck the service area, arrange a realistic site visit and follow up the quote without promising an unapproved job price.
More industries (9)
Route routine optical enquiries to the right service, practitioner and location, with separate recall and collection messages.
Aesthetics · consultation boundariesArrange an aesthetics consultation without promising treatmentSeparate information requests, consultation bookings and clinician-approved treatment so customers understand what they are reserving.
Audiology · contact preferencesMake hearing appointments easy to arrange without requiring a callRespect text-first contact preferences, distinguish appointment types and plan accessible confirmations and team handovers.
Physiotherapy · continuity of bookingsArrange physiotherapy follow-ups around the therapist’s planDistinguish initial assessments from return visits and manage changes without inventing a treatment schedule.
Veterinary · owners and petsBook the right pet against the right owner recordMatch owners, animals and routine appointment types while keeping urgent and clinical questions with the veterinary team.
Medical clinics · administrative routingRoute medical-clinic enquiries to the right administrative next stepExplain appointment arrangements, separate requests that require staff and prevent routine automation from becoming clinical decision-making.
Podiatry · practitioner and service rulesMatch podiatry appointments to the practice’s service rulesKeep routine visits, specialist requests and recalls tied to approved appointment types and practitioner availability.
Chiropractic · appointment changesManage chiropractic appointment changes without rewriting the care planDistinguish new consultations from return visits and handle individual changes within a practitioner-approved schedule.
Pet grooming · time and priceReserve the right grooming time and explain what the price coversCollect the details needed for a grooming slot, route uncertain duration or suitability to staff and manage repeat bookings clearly.