Make appointments easier for patients and your team.
Handle routine booking enquiries while your team cares for patients. Answer administrative questions, organise reminders and keep clinical questions with the people qualified to answer them.
Fictional appointments. Optional test payments. Live availability checked before you share details. The browser demo is a live chat with the assistant and needs no details.
BUILT AROUND MEDICAL CLINICS
Start with administrative enquiries and appointments.
Choose one workflow you can check from enquiry to outcome. Keep your current software where a suitable connection is available.
Agree the details first
Appointment type, location, clinician availability and the route for urgent enquiries.
Keep the right decisions with your team
The assistant supports administration. Medical assessment and clinical decisions remain with qualified staff.
Check an example from start to finish
Ask a routine question using your approved business information.
Check the saved appointment and its confirmation match.
Try a change, an unavailable time and a handover to your team.
Measure with your own figures
Compare contacted enquiries, completed bookings and attended visits over the same period. The calculator models your assumptions; it does not predict guaranteed income.
Before you spend on more leads, make more of the ones you have.
Even a dedicated reception team can leave enquiries uncontacted. Hexyl adds a route from follow-up to booking, working around your people and existing software.
01 · UNCONTACTED ENQUIRIES
Your team finishes. The follow-up continues.
Configure Hexyl to pick up eligible leads still waiting for contact, including after your team’s working hours. It can initiate a voice call or WhatsApp conversation within the contact times you approve.
See the example workflow
Your connected customer system identifies a lead still awaiting contact.
Hexyl’s scheduler starts the agreed outreach and retry sequence.
The conversation answers approved questions and offers suitable availability.
A saved booking, payment status or handover updates the customer record.
Example: an enquiry left after reception closes
“Hello, you asked us about an appointment. Would you like help finding a suitable time?”
Illustrative opening · sent only through an agreed, eligible contact workflow
The next booking may already be in your customer records.
Invite patients back for their next visit. Set the recall frequency and booking rules; Hexyl’s scheduler can start voice or WhatsApp outreach using eligible records from your connected system.
See the example workflow
Your team defines who is due, the interval and exclusions.
Hexyl checks for an existing booking before starting contact.
The voice or chat conversation helps arrange a suitable appointment.
The confirmed booking updates the record and stops that recall sequence.
Example: a routine return visit is due
“Hello, it’s time to arrange your next visit. Would you like help choosing a day?”
Illustrative recall · timing and wording set by your business
A sales workflow that goes beyond answering the phone.
Identify → Contact → Book → Collect a deposit → Update your records.
Hexyl Connect, Book and Flow bring conversations, your connected software and Hexyl’s built-in scheduler together. Use these products for approved lead follow-up. Add Pay for WhatsApp deposits. Hexyl Reach campaign tools are coming soon.
You set contact windows, frequency, maximum attempts and handover rules. Configure sequences to stop on booking, reply, opt-out or team takeover. Connections and permitted outbound actions are confirmed before launch; the appropriate person in your business approves recall timing.
HEXYL FLOW · SOFTWARE CONNECTIONS & AUTOMATION
Keep the software you trust. Make it work better together.
Hexyl Flow connects your existing tools through their APIs—the connections software uses to share information and start tasks. Link enquiries, records, bookings and payments around the way your business works.
Connections in hours
Start with supported systems and one clear task. We confirm the access and actions needed, so your team can keep using familiar software.
Your first workflow, live faster
Put an agreed workflow live in as little as 24 hours once API access is available. More complex setups take longer; we confirm your timing before you commit.
Less copying. A clear next step.
Turn a new enquiry into a contact and a follow-up. Connect the outcome back to your system, with a route to your team when an update needs attention.
Delivery times apply to supported systems and agreed workflows, after access is available. Your proposal confirms scope, timing, setup costs and support.
Deposits at booking are included in the £349/month AI Voice Receptionist bundle. Hexyl Pay and other combinations are quoted separately.
A deposit, inside the conversationWhatsApp
That time works for me. How do I pay the deposit?
HEXYLYour deposit link is ready. It shows the amount, payment deadline and your booking terms.
Secure deposit payment
Amount and deadline set by your business.
Open secure payment linkIllustrative link · no payment can be made here
HEXYLThank you. Once payment is verified and your booking is saved, I’ll send your confirmation here.
Example workflow · Hexyl Connect + Pay + Book · subject to setup
Could retained bookings cover your subscription?
COULD RETAINED BOOKINGS COVER YOUR SUBSCRIPTION?
See how many bookings would cover the monthly cost.
Use the contribution from a completed medical appointment: the amount left after the costs of delivering it and payment fees. A deposit is part of the booking payment, not extra revenue.
This compares costs with a scenario you choose. It does not predict how many no-shows Hexyl will prevent.
Payment and cancellation terms remain yours. We’ll agree deposits, expiry rules, refunds and reminder timing before setup. Calculator figures stay on this page.
SHORT PRODUCT GUIDES
Explore the tools for your clinic.
Narrated product explainers to help you choose your setup. For an interactive example, explore the demos above.
Judge results using your own records: enquiries contacted, bookings made and visits completed. Calculator scenarios are estimates, not promised returns.
YOUR FIGURES. YOUR ESTIMATE.
What could your next bookings already be worth?
Explore lead follow-up, overdue recalls and staff time for your clinic. Enter your own figures; nothing is filled in for you.
1. Uncontacted lead opportunity2. Overdue recall opportunity3. Value of staff time
The estimates are separate and should not be added together. Figures stay in this page and are not submitted with an enquiry. Use the same VAT basis for the figures you enter.
PRICING FOR MEDICAL CLINICS
Choose a bundle or individual products.
WhatsApp Bookings is £129/month. AI Voice Receptionist is £349/month. Other product combinations are quoted for your clinic.