Hexyl ConnectAnswer calls and messages, even when you’re busy.
Answer calls, chat with customers on WhatsApp and arrange bookings. We check how your existing number can route to Hexyl during setup. Your team can take over with the conversation history ready to read.
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Your next customer won’t always call during office hours. Hexyl Connect answers calls, WhatsApp and web chat using your approved services, prices and opening hours. Keep the conversation moving when your team is busy. When a person takes over, the history is ready. Add Hexyl Book to connect enquiries to your diary. Fewer loose ends. A clearer next step for your customers. Explore Hexyl Connect, and build the package your business needs.
IS HEXYL CONNECT RIGHT FOR YOU?
What to know before you choose.
When calls and messages arrive faster than your team can respond.
What we need to set it up
Approved services, prices, opening hours and answers to common questions.
Your existing number, channel access and the handover route for your team.
Hexyl Book and a confirmed diary connection if conversations should make bookings.
Where your team stays involved
A useful answer needs current business information. Agree what the assistant should say when it does not know, and when a person should take over.
How to judge the result
Compare unanswered enquiries, time to first response and bookings from those enquiries over the same period. Count each enquiry once.
Hexyl product information. Examples illustrate the workflow; your proposal confirms the products, connections and service scope. How we describe Hexyl.
EXPERIENCE THE WHOLE JOURNEY
Book by voice. Reschedule on WhatsApp.
Try a demonstration diary. Book, change or cancel an appointment and check the result on your phone.
Fictional appointments. Optional test payments. Live availability checked before you share details. The browser demo is a live chat with the assistant and needs no details.
Connections checked for your setupScope and costs confirmed in writingNo payment to request a proposal
UNLOCK THE POTENTIAL YOU ALREADY HAVE
Before you spend on more leads, make more of the ones you have.
Even a dedicated reception team can leave enquiries uncontacted. Hexyl adds a route from follow-up to booking, working around your people and existing software.
01 · UNCONTACTED ENQUIRIES
Your team finishes. The follow-up continues.
Configure Hexyl to pick up eligible leads still waiting for contact, including after your team’s working hours. It can initiate a voice call or WhatsApp conversation within the contact times you approve.
See the example workflow
Your connected customer system identifies a lead still awaiting contact.
Hexyl’s scheduler starts the agreed outreach and retry sequence.
The conversation answers approved questions and offers suitable availability.
A saved booking, payment status or handover updates the customer record.
Example: an enquiry left after reception closes
“Hello, you asked us about an appointment. Would you like help finding a suitable time?”
Illustrative opening · sent only through an agreed, eligible contact workflow
The next booking may already be in your customer records.
Invite customers back for their next visit. Set the recall frequency and booking rules; Hexyl’s scheduler can start voice or WhatsApp outreach using eligible records from your connected system.
See the example workflow
Your team defines who is due, the interval and exclusions.
Hexyl checks for an existing booking before starting contact.
The voice or chat conversation helps arrange a suitable appointment.
The confirmed booking updates the record and stops that recall sequence.
Example: a routine return visit is due
“Hello, it’s time to arrange your next visit. Would you like help choosing a day?”
Illustrative recall · timing and wording set by your business
A sales workflow that goes beyond answering the phone.
Identify → Contact → Book → Collect a deposit → Update your records.
Hexyl Connect, Book and Flow bring conversations, your connected software and Hexyl’s built-in scheduler together. Use these products for approved lead follow-up. Add Pay for WhatsApp deposits. Hexyl Reach campaign tools are coming soon.
You set contact windows, frequency, maximum attempts and handover rules. Configure sequences to stop on booking, reply, opt-out or team takeover. Connections and permitted outbound actions are confirmed before launch; the appropriate person in your business approves recall timing.
HEXYL PAY · PAYMENT LINKS ON WHATSAPP
Get the deposit. Give the booking a stronger start.
Send a secure Stripe payment link in the WhatsApp conversation. Make it easier to pay, help reduce no-shows and spend less time chasing deposits.
Ask for commitment at booking
Set your deposit amount and payment window. Customers know what is needed to secure their slot.
Keep payment one tap away
The customer opens the link from WhatsApp and pays on a secure checkout page. Card details are not collected in the chat.
Keep unpaid slots moving
With Hexyl Book and a confirmed diary connection, hold a slot during its payment window and release it if payment lapses.
Deposits at booking are included in the £349/month AI Voice Receptionist bundle. Hexyl Pay and other combinations are quoted separately.
A deposit, inside the conversationWhatsApp
That time works for me. How do I pay the deposit?
HEXYLYour deposit link is ready. It shows the amount, payment deadline and your booking terms.
Secure deposit payment
Amount and deadline set by your business.
Open secure payment linkIllustrative link · no payment can be made here
HEXYLThank you. Once payment is verified and your booking is saved, I’ll send your confirmation here.
Example workflow · Hexyl Connect + Pay + Book · subject to setup
Could retained bookings cover your subscription?
COULD RETAINED BOOKINGS COVER YOUR SUBSCRIPTION?
See how many bookings would cover the monthly cost.
Use the contribution from a completed appointment: the amount left after the costs of delivering it and payment fees. A deposit is part of the booking payment, not extra revenue.
This compares costs with a scenario you choose. It does not predict how many no-shows Hexyl will prevent.
Payment and cancellation terms remain yours. We’ll agree deposits, expiry rules, refunds and reminder timing before setup. Calculator figures stay on this page.
BUILT FOR THE EVERYDAY
Make the next step easier.
01
One conversation, across channels
Voice, WhatsApp and web chat share your business knowledge. SMS and email keep the follow-up moving.
02
Answers based on your business information
Use your prices, services and opening hours to answer questions with context.
03
A human when it matters
Your team can pick up with the conversation history already in front of them.
EVERY ENQUIRY, ANSWERED
See how it works.
See how calls, messages & web chat fits into the work. We’ll agree the steps to suit your business and your team.
Hexyl Connect in action
1Incoming call · 23:40
2“Can I book a consultation tomorrow?”
3Live availability checked
4Appointment written to the diary
✓Confirmation sent
Example of how it works
PART OF SOMETHING BIGGER
Start here. Connect what’s next.
Keep customer details and conversation history together as you add more products.
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