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30-SECOND PRODUCT GUIDE

How Hexyl Connect works.

Calls, messages & web chat. See the workflow and what it can mean for your business.

Illustrative guide · English captions in player controlsDownload video

Read the transcript

Your next customer won’t always call during office hours. Hexyl Connect answers calls, WhatsApp and web chat using your approved services, prices and opening hours. Keep the conversation moving when your team is busy. When a person takes over, the history is ready. Add Hexyl Book to connect enquiries to your diary. Fewer loose ends. A clearer next step for your customers. Explore Hexyl Connect, and build the package your business needs.

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IS HEXYL CONNECT RIGHT FOR YOU?

What to know before you choose.

When calls and messages arrive faster than your team can respond.

What we need to set it up

Approved services, prices, opening hours and answers to common questions.
Your existing number, channel access and the handover route for your team.
Hexyl Book and a confirmed diary connection if conversations should make bookings.

Where your team stays involved

A useful answer needs current business information. Agree what the assistant should say when it does not know, and when a person should take over.

How to judge the result

Compare unanswered enquiries, time to first response and bookings from those enquiries over the same period. Count each enquiry once.

Read the practical guide

Hexyl product information. Examples illustrate the workflow; your proposal confirms the products, connections and service scope. How we describe Hexyl.

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